We sell only PC related equipment and peripherals, supplying retail, wholesale, and distribution companies around the world. Our product consists of new, refurbished, and used equipment purchased from companies that are scaling back or offering close-outs, as well as from manufacturers who have overstocked, received returns, or are making model changes. We purchase in volume and "direct from the source," which enables us to offer below market pricing to our customers. We are not brokers, and all product offered for sale and pre-sale is our own.

Equipment is prepared for sale in our warehouse where it is cleaned, tested, and modified so that it is returned to a state suitable for wholesale sales. All products carry a warranty. The growing number of used re-sellers in the market has strengthened our commitment to provide an exceptional product that will enhance the product lines and store appearances of these retailers.

Our website, www.featuremarketing.com, offers driver support for our peripherals and systems, our daily price list. This site was developed to decrease both time and cost involved when customers are in need of specific software drivers, and enable customers to purchase equipment 24 hours a day. Our price list is available to our wholesale customers as a password protected document, so you need not worry about your customers visiting our site to download drivers and then purchasing directly from us. We provide our prices only to our wholesale customers.

Inventory and pricing change daily in this industry. We keep our margins at a minimum in order to offer competitively priced merchandise. Our prices are under market on many items, and we do not play the game of pricing high so we can give big discounts. We prefer to present the best pricing available up front, and treat all of our customers equally in terms of pricing and service.

We have chosen FedEx delivery service for our small package delivery needs. FedEx offers a guarantee money back 1-3 Business Day delivery at competitors' standard ground rates, providing our customers with a low cost, efficient method of receiving our product. Orders exceeding 151 lbs. are shipped at an additional discount. For heavy weight shipments, several freight carriers have been chosen for their excellent service and competitive rates. Unlike many companies, we absolutely do not mark up our shipping rates. You pay actual shipping costs, with no additional fees.

In an effort to put product in our customers' hands safely, approved pre-fabricated foam caps are used on most systems and monitors. For custom packaging of units, we use our own foam machine to pack and preserve equipment for safe travel. Many products are newly boxed, which increase the safeness of shipping and the appearance of the retail point-of-sale. We are constantly negotiating to make sure product arrives safely and inexpensively.

Return merchandise (RMA) product is, unfortunately, a fact in any industry. We are continually striving to improve the handling of RMA product. Our goal is to receive and replace any RMA merchandise within a 10-day period. When at all possible, RMA's are repaired in our facility, at our cost. If they are sent back to the original manufacturer, the repair time may be slightly longer. If we cannot repair or replace the warranty item, we will issue a credit or refund at the purchase price. RMA forms are provided the day they are requested. The handling of an RMA is as important to us as the sale of a new product; therefore we are always looking for new ways to expedite their handling and address customer concerns.

FedEx Service Marks Used By Permission