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This is our Frequently Asked Questions area.  In here, you will find the most common questions that we get asked, as well as the answers to them.

Q: My computer doesn't turn on, what is wrong?
A: Make sure that the power cable is securely attached to an outlet or surge protector as well as the back of the computer. If you have the power cable attached to a surge protector, make sure that the switch is flipped to the 'on' position.  If there is still no activity, try using the monitor cable for the PC. They are the same type of cable so you don't have to worry about mixing them up.  Still no activity? Some computers have a wattage setting switch on the back of the computer. These are located near the plug where you put the power cable in.  If your computer has this switch, toggle it to the other position.  If you get no response with this, change it back to its original state.

Q: My computer turns on, but why isn't there anything appearing on the monitor.
A: Most of the time when we come across this problem, it means that the data cable between the PC and the monitor isn't plugged in all of the way.  This can happen even if the plug is slanted to the side just a little bit.  If you have checked, and double check this connection, try hooking the monitor up to a different PC, or the PC up to a different monitor.

Q: When my computer turns on it says there is a keyboard error, but the keyboard and mouse is plugged in, why does it do this?
A:
This seems to be the most annoying message in the history of computers: No keyboard attached: press F1 to continue.  If there is no keyboard attached, how are you supposed to press F1?  Many times when you are given this error, you simply have to switch around the connections for the keyboard and mouse.  Whenever touching the keyboard and mouse connections, make sure that the computer is powered off.  When the computer is on, you run the risk of blowing the keyboard and mouse ports.

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