FAQ
RMA Form
Drivers By Request
Warranty Info






 
PRODUCT WARRANTY STATEMENT 
  • All products have a 90 day warranty unless otherwise indicated.
  • Notebook batteries have a DOA warranty and are guaranteed to run a minimum of 20 minutes. Battery DOA warranty valid ONLY if RMA form is submitted within 7 days of receipt of product.
  • Warranty does not cover software.
  • Drivers for Windows 2000/XP are included with most systems. Drivers required for other Operating Systems ARE NOT available from Feature Marketing.
  • Warranty is valid only for equipment returned in its originally purchased configuration.
  • Seller is not responsible for configuration errors of non-purchased product added to the equipment.
  • An RMA number MUST be issued prior to the return of merchandise.
  • Feature Marketing reserves the right to either replace, repair, credit, refund or refuse any returned merchandise.
  • Restocking fee of 15% will be charged on all returned merchandise. 
  • Printers have a 30 warranty - toner cartridge and printer cable not included (unless otherwise indicated).
  • Issues with products covered by the manufacturer's warranty should be dealt with the manufacturer only.   We are not responsible for how warranty issues are handled by the manufacturer.

Ask Us About Extended Warranties!

 

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